RGPD - Privacy Policy

We respect your privacy and appreciate the trust you place in us. In this Privacy Policy we explain who we are, for what purposes we can use your data, how we treat it, with whom we share it, how long we keep it, as well as ways to contact us and exercise your rights.


Your data will be processed by Fialhostore.com, 500115206, headquartered in Horta de Barreiros 7005-208 Évora - Portugal. This company is responsible for the processing of personal data in compliance with the General Regulation on Data Protection.



When you buy something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email address. When you browse our store, we also automatically receive your computer's internet protocol (IP address) in order to obtain information that helps us learn more about your browser and operating system.


The information you provide us is only intended to provide you with a service best suited to your characteristics and needs. As such, and for the purpose of delivering orders, payments and Customer Support contacts, we hereby inform you that your contact details and address will be transmitted to payment companies, transport companies and subcontracted service providers to carry out our service.


Email Marketing: With your permission, we may send you emails about our store, new products and other updates.
This data processing will only be carried out with your consent, provided at the time of registration. If you consent, you will receive marketing communications via email and SMS.
Consent to the processing of personal data for marketing purposes can be revoked at any time.
Your data will be kept until you want to delete it.



How do we obtain your consent?


When you provide us with your personal information to complete a transaction, such as your credit card, place an order, arrange for a delivery or return a purchase, you are consenting to our collection and use of personal information for these specific purposes only.


If we ask for your personal information for a secondary reason, such as marketing, we ask for your consent, where you will have the opportunity to opt out of us using your information for these purposes.


How can I withdraw my consent?
If, after providing your data, you wish to change this consent, you can do so whenever you want and thus prevent us from contacting you to obtain or disclose any information. To change this consent, please contact us via email fialhostore@gmail.com or by mail at the following address: Horta de Barreiros - 7005-208 Évora - Portugal.



We may disclose your personal information if we are required to by law or if you violate our Terms of Service.



Our store is hosted on FACESTORE E-commerce Solutions. They are the ones who provide us with the E-commerce platform that allows us to sell our products and services.
Your data is stored through the FACESTORE data store. They store your data on a secure server behind a firewall.



In general, our third-party providers will collect, use and disclose your information only to the extent necessary to enable the services provided by them to be performed.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide about transactions related to purchases.
For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be used by these providers.


Specifically, keep in mind that certain providers may be located or have facilities that are located in different jurisdictions than yours or ours. Therefore, if you wish to proceed with a transaction that involves a third-party service provider such as Paypal, for example, your information may be subject to the legislation of the jurisdiction(s) where the service provider or where its facilities are located. .
For example, if you are in Portugal and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act. Whenever you leave our store's website or are redirected to a third-party website, you will be governed by that website's Privacy Policy or Terms of Service.